Hello and Welcome to Whitefriars Housing Group.

Whitefriars is the biggest not-for-profit social housing and regeneration organisation in Coventry. But with a comprehensive support service covering all aspects their residents' lives, they're about far more than just bricks and mortar - they create safe communities. What's more, with £240 million already invested in repairing and improving housing stock, they're well ahead in meeting the Government's 'Decent Homes Standard'. It's what you'd expect from one of the first housing associations to join the 'In Business for Neighbourhoods' national drive to create better English villages, towns and cities.

Delivering success is easier when you believe you can do it.

It's a truly outstanding track-record. And for the reason why; look no further than their unique culture. Or as Whitefriars call it 'The Stardust Strategy' - a way of thinking that inspires, motivates and equips everyone to make a real difference to people's lives. 1001careers.com is pleased to say that 'Stardust' isn't about rules and regulations. It's about doing what feels right in any given situation. That might be buying a bunch of flowers for a customer, popping in on a day-off to sort out a tricky situation or simply giving someone a great big smile. Whatever it takes to turn ordinary customer service into something extraordinary, Whitefriars people do it.

Of course, all this good work doesn't go unnoticed. Managers are encouraged to look out for star performers, and say 'thank you' with a letter or a card - or maybe even a box of chocolates! Every year there's a 'Stardust Conference' where they celebrate some of the best success stories and present top performers with awards.

'Stardust' also includes a whole host of other benefits such as family friendly employment policies and final salary pension schemes. There's far too much to include here. So, please visit www.whitefriarshousing.co.uk to discover more.

Everyone is capable of being a star, and they get award-winning training and development to be one.

Whitefriars have Investors in People (IiP) accreditation, and they invested over £1 million into training and developing their employees in their first five years alone.

More than 700 organisations from across the UK entered the National Training Award competition. They beat 220 finalists from 25 industry sectors to take the top prize. Their training is so special because it's had the 'Stardust' treatment too. They've made it stimulating, engaging and above all fun, often using theatre to dramatise situations and encourage their people.

Other national awards include:

It's extraordinary what you can achieve in the right environment.

Whether customer service or staff benefits, they constantly strive to improve the way they go about their business. So, to provide a better service and deliver upon their promises, they've created an atmosphere where everyone's ideas are welcomed. And all of this is built upon universally shared values of:

At Whitefriars it's not just what you do that's important, it's how you do it.

But don't just take 1001careers.com's word for it. When inspected by the independent Government watchdog, they highlighted the good work Whitefriars do. From tackling anti-social behaviour to making sure that their offices and services are accessible to all, service was described as 'good' with 'promising prospects for improvement'.

Just bring a 'can do' attitude and join in!

Click here to link to Whitefriars website

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